Changing Door Cables

Whiting Door

Changing Door Cables on a Whiting Two Spring Operator Balancer

From Whiting Door Manufacturing, this video demonstrates the process of changing door cables on a roll-up door with a Whiting two spring operator balancer.

Training Video

Door Cable Replacement Process

  • Open door.
  • Push door back into horizontal track so that bottom panel is approx. 16″ from header.
  • Securely place a clamp in each track, just below the bottom roller. As a point of safety, make certain that clamps are tight on tracks.
  • Determine what type of installation you have, either a standard or a shallow header. In a standard header the balancer is clearly visible. The header will measure at least 6″, whereas in a shallow header the balancer is somewhat concealed, rather difficult to work on and header measures approx. 5″.
  • Using a 7/16″ box wrench, loosen two set screws in winding cone.
  • Make sure spring assembly is free and can spin easily on shaft.
  • Wind new cable onto cable drum. Make certain that the cable follows the grooves as it is possible to install them backwards! In a regular installation, cable comes off the bottom of drum. In shallow header, cable comes off the top of drum.
  • Begin winding balancer by inserting bar into winding cone and pulling down for standard installation, or by pushing up in a shallow header.
  • Start counting turns as soon as the cone rotates. 3 1/2 to 4 turns would be correct.
  • After the correct turns have been applied, tighten both set screws securely.
  • Carefully remove both clamps in the tracks.
  • Lower door and test . A properly balanced door should not fly open, nor fall closed.