Shop Staff Retention

Fullbay

Fullbay Hosts First Shop Owner Roundtable of 2025, Tackling Shop Staff Retention

What: Fullbay, the turn-key platform that improves the operational efficiency of heavy-duty repair shops, will launch its new season of shop owner roundtables, featuring the Bascom Truck & Auto team to discuss how they have successfully retained their shop staff for decades. The panel will cover topics including staff retention insights, night shift success, multi-generational growth and team-building strategies.

When: Tuesday, January 28 at 11am PT/2pm ET.

Where: Virtual – Register for the webinar and submit your questions here.

Speakers: Fullbay CEO Patrick McKittrick and Ascend Consulting CEO Peter Cooper will be joined by Dick Bascom, Owner & President, Mike Bascom, General Manager, and Mandy McWilliams, VP of Finance from Bascom Truck & Auto.

About Fullbay

Based in Phoenix, Arizona, Fullbay revolutionizes the operations of heavy-duty repair shops and internal fleet maintenance departments to create more efficient, focused and faster organizations. The company provides a turn-key platform that connects every function of the business in real time from any location to improve workflow and create transparency in operations. Founded in 2014, Fullbay focuses on delivering operational excellence, preventive maintenance solutions, and inventory management optimization to its wide variety of customers. In April 2022, Fullbay acquired Dieselmatic, a digital marketing company, to offer extended services to its clients and improve the customer experience. The company most recently launched its All About the Grilles e-commerce store in which a portion of proceeds gets donated to Fullbay Cares, a program dedicated to giving back to the essential workers of heavy-duty repair.

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