PACCAR Parts Honors Excellence in Dealer Performance at Kenworth Dealer Meeting
RENTON, Wash. – (Trailer Technician) — PACCAR Parts recognized dealers for exceptional performance at this month’s Kenworth Dealer Meeting in Ojai, California. Awards were presented for parts and service excellence and top TRP performance. These dealers achieved exceptional growth in parts business and outstanding rates of customer satisfaction.
“We’re thrilled to honor Kenworth dealerships and those who achieved top results this year,” said Laura Bloch, PACCAR Parts general manager and PACCAR vice president. “Their commitment to customer support and growing the business contributed to outstanding results for the overall business and within the parts market.”
The 2023 Kenworth Parts and Service Dealer of the Year award was earned by Kenworth Northeast Group. This award honors dealer excellence in parts performance and retail sales growth as well as significant contributions to overall business growth. Kenworth Northeast Group, which supports Kenworth customers, made tremendous strides in advancing the PACCAR Parts Fleet Services program, maintained outstanding service bay capacity and significantly increased investments.
The 2023 TRP Dealer of the Year was awarded to the Palmer Group. This award recognizes excellence in TRP purchase volume and TRP store retail sales. The Palmer Group achieved outstanding results in overall parts purchases and retail sales and made excellent strides in supporting Kenworth customers by growing PACCAR Parts Fleet Services business. The group also opened a TRP store in 2023, bringing their total to four TRP stores.
“PACCAR Parts is proud to take this opportunity to celebrate our strong partnerships with Kenworth dealers,” said Genevieve Bekkerus, PACCAR Parts senior director of marketing. “Congratulations to those awarded for their top-performing results. We look forward to another excellent year in 2024.”
About PACCAR Parts:
PACCAR Parts supports fleets of all sizes with industry-leading products, services and customer support. PACCAR Parts operates a global network of 18 parts distribution centers that offer aftermarket parts sales support to DAF, Kenworth and Peterbilt dealerships and TRP stores around the world. PACCAR Parts distributes quality products under the DAF, Kenworth, Peterbilt, PACCAR Genuine and TRP brands for all makes of trucks, trailers, buses and engines, as well as select OEM and aftermarket brands from around the world. Regardless of the make, model or age of the truck, PACCAR Parts takes pride in providing quality brands that exceed customer expectations. For more information, visit PACCARParts.com.