PACCAR Parts Recognizes Excellence in Parts Performance at Peterbilt Dealer Meeting
RENTON, Wash. – (Trailer Technician) – PACCAR Parts recognized dealers for exceptional parts performance at this month’s Peterbilt Dealer Meeting in Carlsbad, California. Awards were presented to dealers for excellence in parts and TRP performance. These dealers have achieved exceptional growth in parts business, outstanding rates of customer satisfaction, and illustrated expert knowledge and utilization of PACCAR Parts technologies.
“PACCAR Parts is pleased to honor dealers who have made significant strides in strengthening their parts and service offerings,” said Laura Bloch, PACCAR Parts general manager and PACCAR vice president. “These dealers demonstrated tremendous overall growth and fleet support on top of providing excellent customer service.”
The 2022 Peterbilt Parts Dealer of the Year was awarded to Peterbilt of Atlanta for the second year in a row. This dealer group once again reported excellent purchase, retail and TRP growth, as well as high call center satisfaction and fleet sales expansion. Peterbilt of Atlanta has demonstrated excellent eCommerce growth and volume along with an increase in the utilization of PACCAR Parts’ Fleet Service program.
The TRP Dealer of the Year award recognizes a Peterbilt dealer that provided outstanding support for the TRP brand. The 2022 TRP Dealer of the Year was awarded to JX Truck Center – Peterbilt. This dealer reported excellent call center satisfaction rates and strong TRP purchase and retail numbers.
In its debut year, the new eCommerce Dealer of the Year award was earned by The Larson Group. This dealership advanced the PACCAR Parts business by investing in new technologies, such as the Fleet Services program and the eCommerce platform. It produced exceptional eCommerce volume and growth as well as significant eCommerce retail.
“PACCAR Parts is thrilled to take this opportunity to honor these outstanding dealership accomplishments,” said Mark Santschi, PACCAR Parts senior director of marketing. “PACCAR Parts’ solid partnerships with the Peterbilt dealer network have resulted in exceptional growth and the ability to offer solutions that consistently exceed customer expectations.”
About PACCAR Parts
PACCAR Parts supports fleets of all sizes with industry-leading products, services and customer support. PACCAR Parts operates a global network of 18 parts distribution centers that offer aftermarket parts sales support to DAF, Kenworth and Peterbilt dealerships and TRP stores around the world. PACCAR Parts distributes quality products under the DAF, Kenworth, Peterbilt, PACCAR Genuine and TRP brands for all makes of trucks, trailers, buses and engines, as well as select OEM and aftermarket brands from around the world. Regardless of the make, model or age of the truck, PACCAR Parts takes pride in providing quality brands that exceed customer expectations. For more information, visit PACCARParts.com.