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PACCAR Parts Recognizes Excellence in Parts Performance at Kenworth Dealer Meeting
RENTON, Wash. — (Trailer Technician) — PACCAR Parts recognized dealers for exceptional parts performance at this month’s Kenworth Dealer Meeting in San Diego, California. Awards were presented for parts and service excellence and top TRP performance. These dealers achieved exceptional growth in parts business, outstanding rates of customer satisfaction, and illustrated expert knowledge and utilization of PACCAR Parts technologies.
“PACCAR Parts is thrilled to honor these dedicated dealerships,” said Laura Bloch, PACCAR Parts general manager and PACCAR vice president. “Their hard work has played a vital role in parts growth, service expansion, and customers achieving their business goals.”
The 2022 Kenworth Parts and Service Dealer of the Year award was presented to CIT Trucks for the second year in a row. Not only did CIT once again demonstrate tremendous parts growth, but it also increased customer usage of the Online Parts Counter, reported significant expansion of the PACCAR Parts’ Fleet Services Program, and reported a high percentage of PremierCare Gold-certified dealer locations.
The 2022 TRP All-Makes Dealer of the Year was awarded to Palmer Group. This award goes to the Kenworth dealer group that illustrated premier support of the TRP brand. Featuring two TRP stores, Palmer Group elevated TRP brand purchases and achieved exceptional eCommerce and Fleet Services sales growth.
“PACCAR Parts and Kenworth dealerships are united in our goal of achieving world-class parts availability and providing the highest level of service to keep customers on the road and profitable,” said Mark Santschi, PACCAR Parts senior director of marketing.
About PACCAR Parts
PACCAR Parts supports fleets of all sizes with industry-leading products, services and customer support. PACCAR Parts operates a global network of 18 parts distribution centers that offer aftermarket parts sales support to DAF, Kenworth and Peterbilt dealerships and TRP stores around the world. PACCAR Parts distributes quality products under the DAF, Kenworth, Peterbilt, PACCAR Genuine and TRP brands for all makes of trucks, trailers, buses and engines, as well as select OEM and aftermarket brands from around the world. Regardless of the make, model or age of the truck, PACCAR Parts takes pride in providing quality brands that exceed customer expectations. For more information, visit PACCARParts.com.