Phillips Connect Partners with Velociti for Installation and Post Sales Support of their Trailer Health Monitoring Equipment
Newport Beach, CA – (Trailer Technician) – Phillips Connect is partnering with Velociti for installation and post deployment proactive technology monitoring and repair service support for its trailer telematics solutions.
Once a Phillips Connect customer has chosen the smart trailer solutions right for their operation, a designated Velociti Project Manager will arrange for the installation of the equipment when and where convenient for the customer. All required components will be staged appropriately ensuring an efficient installation process by Velociti certified technicians.
The Phillips Connect equipment will begin continuously reporting data from all the systems being monitored, instantly identifying and sending alerts via the Phillips Connect dashboard of any problem that requires attention to keep the asset in a safe operating condition and reduce the chances of costly unscheduled downtime. The new partnership will seamlessly integrate Phillips Connect asset health monitoring with Velociti’s VeloCare.
“Velociti has a long-standing history in supporting transportation technology and we are proud to partner with Phillips Connect who share a commitment to the industry and value forward thinking ideas,” said Ryan Powell, senior Vice president of Velociti. Our goal is to build mutually beneficial partnerships and deliver the best-in-class customer experience, both of which are achieved with this alliance.”
VeloCare proactively monitors a customized 24/7 system health portal for the Phillips Connect customer and if a problem is detected, immediately notifies a Velociti representative to arrange the required repair either remotely or to dispatch a technician to complete the service at the customers preferred location.
As a Phillips Connect partner, Velociti will manage parts inventory, process RMA’s and provide real-time visibility, and provide trailer maintenance based on real time visibility from Phillips Connect smart sensors. This arrangement maximizes the ROI a fleet can expect from Phillips Connect health monitoring and frees the customer from having to react to technology failures.
“Phillips Connect has developed the best scalable smart trailer technology available but we realize that just knowing about a problem is only a first step,” commented Jim Epler, executive vice president of Phillips Connect. “There needs to be a way to resolve the problem quickly and efficiently to maximize the benefits of the technology. Velociti has the experience, the systems and the skills to work that out and get the trailer back on the road in the most cost-effective way. I have been working with Velociti for almost 10 years and they have the best project managers and installation expertise I have ever worked with. This is a great partnership for Phillips Connect because it offers another significant benefit to our customers.”
About Phillips Connect
Phillips Connect takes telematics light-years beyond basic GPS tracking by combining the industry’s most advanced connected asset solutions for trailers, chassis, and containers with a variety of sensors, including DoorCheck™, TempCheck™, and CargoCheck™, along with health-monitoring sensors TPMSCheck™, ATIS RegulatorCheck™, BrakeCheck™, Light-OutCheck™, Wheel-EndCheck™, Remote PreCheck™ and more to real-time GPS tracking. These telematics solutions give fleet managers the information they need to turn their assets faster and maximize driver productivity.
Phillips Connect has developed industry IoT sensor connection technology that is being widely deployed in the commercial transportation industry. These open system platforms consolidate smart components onto one central hub, using one data plan to deliver actionable alerts to the driver, and customizable fleet management dashboards to the fleet’s operations or dispatch teams. The products are designed to improve overall safety and security, reduce costs in fleet maintenance and dramatically enhance fleet asset utilization. Phillips Connect is a stand-alone company within the Phillips Technologies Group portfolio of companies. Visit www.phillips-connect.com for more information.
About Phillips Industries
Since 1928, Phillips Industries has been recognized as a leading innovator and manufacturer of advanced electrical and air brake system components and electronic solutions for communicating vehicle data to fleets and their drivers for the commercial truck and trailer industry. Phillips’ products are standard on nearly 100% of Class 8 trucks, more than 50% of all trailers manufactured in North America and are available for purchase at virtually all premium distributors. Phillips has manufacturing and distribution facilities in the US, Canada, Mexico, China, and Europe. Phillips maintains active membership in key industry associations, including American Trucking Association, SAE, Truck Trailer Manufacturers Association, Heavy Duty Manufacturing Association, and various state trucking associations. Their manufacturing facilities have earned the top-quality accreditations, including ISO/IATF 16949 and ISAO 14001, as well as multiple prestigious customer awards from Daimler, NAPA, and many others. Visit www.phillipsind.com for more information.
Velociti, a global provider of enterprise technology solutions for more than 25 years, helps meet complex business needs by optimizing technology investments, lowering costs, and improving employee and customer acceptance. Its innovative design, rapid installation and deployment, and proactive support services for a broad range of transportation and networking technologies are provided by a highly experienced full-time team of engineers, project managers, certified technicians and call center staff. Velociti serves transportation, retail, food service, manufacturing, distribution, healthcare, government, hospitality and outdoor venues, including many Fortune 500 companies. For more information visit http://www.velociti.com or call toll free (855)-233-7210.